FAQ's
How can I place an order on Buy Beta?
Placing an order on Buy Beta is simple. Just browse our website, select the desired products, and add them to your cart. Then proceed to checkout, enter your shipping and payment details, and confirm your order.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.
How long will it take for my order to be delivered?
Delivery times vary depending on your location and the shipping method chosen. Typically, you can expect your order to be delivered within 3-7 business days for standard shipping, or 1-3 business days for expedited shipping.
Can I track my order?
Yes, absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment online.
What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within a specified timeframe (usually 30 days) for a refund or exchange. Please refer to our Returns & Refunds policy for more details.
Are the beauty products on Buy Beta authentic?
Yes, all the beauty products we offer are sourced directly from authorized distributors and manufacturers. We guarantee the authenticity and quality of our products.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that international shipping may have longer delivery times due to customs clearance and other factors.
Can I cancel or modify my order after it has been placed?
We strive for quick order processing, but if you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request.
What if I receive a damaged or defective item?
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on the situation.
How can I contact your customer support team?
You can reach our friendly customer support team by visiting our Contact Us page on the website. We are available to assist you with any questions or concerns you may have.
If you have any further questions or need assistance, please feel free to reach out to our customer support team.